A damage of an underground utility is a very serious matter. Part of avoiding damages and understanding the root cause of them when they occur. OTM’s Damage Investigation does this. It is a comprehensive, unbiased, on-site investigation of the damage to first understand the root cause of the damage and how to possibly avoid it in the future. Also, it can help to determine the responsible party from a cost liability standpoint. We deploy an experience investigator to gather information (e.g., background information, measurement data, photos/video, etc.) and to create a detailed report for the client. The investigator can also be available for testimony in litigation, if needed. The investigation cost can be incorporated in your invoice to the at-fault party.
Please call us at (585) 733-1748 for more information.