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OTM IT Support Book
Search for solutions and quick fix for any IT support related issues before filling a ticket for assistance from IT admin.
PC Not Powering On/Off
Computer/Device is not turning on/off even after several attempts
Problem: The system is unresponsive, does nothing when power button is pressed.
Causes: (Hardware) No power to the computer/device or the device is completely dead.
Can't Find Default Web Pages
Missing pre-loaded work tabs on web browsers
Problem: The pre-loaded tabs on Google Chrome or/and Internet Explorer (IE) don't show up.
Causes: Running multiple web browsers simultaneously or wrong program start up mode.
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